Ride-Sharing Program Partners with Health Insurance to Reduce Patient No-Shows

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Latinos often face many obstacles that prevent them from obtaining health equity. One of the bigger hurdles they frequently have to overcome is a lack of access to quality healthcare. Lack of transportation equity prevents many Latinos from regularly accessing preventative care.

According to the Community Transportation Association of America, about 3.6 million patients miss medical appointments each year because of transportation issues.

A new, unique initiative between Blue Cross Blue Shield (BCBS) and an unlikely partner is looking to alleviate some of these concerns.

The rides-sharing service Lyft is partnering with the health coverage provider to help cut down on missed healthcare appointments.


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According to HealthCare Dive, BCBS will offer Lyft services as part of a new service delivery model for select companies to reduce missed appointments for nonemergency care in areas that lack adequate transportation options.

The service will be free to members over the next several months.

“By matching health experience data of its 106 million members with local transportation, nutrition and other data, the partnership can pinpoint ZIP codes where Lyft rides could help impact population health,” BCBS said in a news release.

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By The Numbers By The Numbers

25.1

percent

of Latinos remain without health insurance coverage

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